“Someone calling oneself a customer says
she wants something called service?”

Service or no Service, That is the Question

Those of us who work in the field of Information Technology know very well, that nothing is as certain: If something can go wrong, it will go wrong, especially when you least expect it. Oddly enough, the supposedly most reliable functionality used on daily bases tends to break down most frequently.

This is also true for any IT related appliances. Then you realize you need to call for help. But sometimes it seems getting the support for the actual issue at hand can be difficult at best.

For your amusement, a telecommunication between a PC Help Desk agent and the end user as it may have happened in real life:

“PC Service Desk, how may I help you today?”

“Hello, Yes, I have a problem with my emails, it seems I…

“God is the most popular star in human history:
Loved, hated, or talked about by almost every person ever walked on planet Earth”

The Definition of God?

When I was a very young child, I thought God was an old, largely built man with white hair and beard, sitting on a cloud, playing his harp.

To be fair, I may also have confused God with Santa Claus, since they basically share the same appearance, apart from the red suite and reindeer.

When I was a child of school age, God was the magician who granted wishes through prayer.

Maybe I have watched too many Harry Potter movies? Rubeus Hagrid had a similar, albeit darker setup going on as the God image from my childhood.

When I was a teenager, before and during the Confirmation School, God was the guy starring in the Bible.

Or was it Charlton Heston?

When I…